Empowering improvement


(click the thumbnail to play the video)


Our priorities 2017-2020

The ihub priorities are to support the design and implementation of a health and social care system that:

  • works together in a co-ordinated way with individuals to understand what matters most in their lives and builds support around achieving the outcomes that are important to them
  • focuses on prevention, anticipation and supported self-management
  • enables independent living for longer in a home environment that supports independence, health and wellbeing
  • enables greater self-determination and choice
  • recognises the importance of community connectedness, place-based approaches and working with local people to design and deliver care
  • uses and generates evidence about what works in improving outcomes
  • works to actively rebalance/address inequalities of access and outcomes
  • delivers the maximum impact for each pound invested, and
  • has embedded cultures of continuous quality improvement.

We do this through:

  • supporting services and systems to understand their high impact opportunities for improvement
  • assisting in the design of processes, care models and systems which will improve outcomes
  • providing practical support to enable organisations to implement changes that will lead to improvement, and
  • supporting services and systems to evaluate the impact of their changes, embed successful change and spread the learning about what has and hasn’t worked.


ACP case study

(click the thumbnail to play the video)