Helping meet the needs of our stakeholders

The ihub has adopted matrix working to ensure that, internally, teams are aligned and working together to share ideas and resources to maximise our knowledge and collective input to achieving shared goals and the needs of our customers.

  • Ruth Glassborow
    Director of Improvement

    Ruth is Director of Improvement and is supported by a Senior Management Team (SMT) of four Heads of Service.

  • Jo Matthews
    Head of Improvement Support and Safety

  • Diana Hekerem
    Head of Transformational Redesign Support

  • Belinda Robertson
    Head of Improvement Support