Who We Are
Healthcare Improvement Scotland’s Improvement Hub, supporting health and social care organisations to redesign and continuously improve services.
Healthcare Improvement Scotland’s (HIS) aim is:
‘Better quality health and social care for everyone in Scotland’
We deliver this through a powerful combination of skills and experience that:
- empower people to participate in decisions about the design and delivery of health and care services
- support our partners in the work of improvement
- help develop a robust evidence base for change, and
- assure the public about the quality of their care.
Key to our success is working in partnership with our health and social care delivery partners and other national and international organisations.
Supporting health and social care
The ihub sits within this wider organisational context with a focus on supporting the health and social care system to:
- develop cultures of continuous quality improvement so that every person working in health and social care is engaged in the work of improving their day to day practice, and
- redesign systems, services and processes so they enable people to receive the right support and care, in the right place, at the right time whilst also reducing harm, waste, duplication, fragmentation and inappropriate variation.
Supporting the implementation of the Scottish Government's Health and Social Care Delivery Plan, 2016
The ihub plays a key role in supporting services to deliver the vision outlined in the Health and Social Care Delivery Plan, (Scottish Government, 2016) whereby the people of Scotland can live longer, healthier lives at home or in a homely setting and we have a health and social care system that:
- is integrated
- focuses on prevention, anticipation and supported self-management
- will make day-case treatment the norm, where hospital treatment is required and cannot be provided in a community setting
- focuses on care being provided to the highest standards of quality and safety, whatever the setting, with the person at the centre of all decisions, and
- ensures people get back into their home or community environment as soon as appropriate, with minimal risk of re-admission.
Its focus on building the capacity of the system to do the work of improvement recognises the commitment in the Health and Social Care Delivery plan to: