Getting Started


In this section you will find information to help you plan your quality improvement implementations. The advice we give is based on the experiences of our pilot sites and other teams around Scotland. We have drawn upon robust theory and created a number of templates to get you started.

Take your time at this stage to get the backing of enthusiastic staff, and to explain to ward staff what you want to achieve and why. If ward staff aren’t onboard your improvements won’t work. Your time is precious, and resources are scarce, so consider what you need and what can realistically be embedded into your culture.