CEIM Leaders will enable health and social care teams across Scotland to deliver continuous improvement in the outcomes and experiences of the people who use their services through listening to feedback and making meaningful and continuous improvements.
- To build knowledge and skills in planning and holding experience discovery conversations
- To demonstrate the second practical skills session you will lead to help develop team learning in CEIM
By the end of this session you will have developed knowledge, understanding and skills related to:
- The structure and planning for experience discovery conversations
- Leading a team through the skills development session on experience discovery conversations
The closing date to apply to be a CEIM Leader is Friday 2nd June. Please contact firstname.lastname@example.org for more information