Date: 18 Sep 2017
Time: 9:00am to 5:00pm
Location: The Golden Jubilee Conference Hotel, Glasgow

18-19 September 2017

Conference venue:
The Golden Jubilee Conference Hotel,
Beardmore Street,
Glasgow,
G81 4SA

Objectives:

This conference will:
Promote the concept that staff experience directly relates to patient/service user experience
Listen to staff about their wellbeing needs
Share expertise about approaches and concepts that can mitigate against the personal demands of working in today’s health and social care
Highlight the need for relentless self care
Collectively develop ideas and actions to enable staff to thrive and develop personal resilience
Sew a seed of hope for a more compassionate future.

Keynote Speakers including:
Bryan Sexton, Associate Professor, Duke University
Prof Fiona McQueen, Chief Nursing Officer, Scottish Government
Dr David Reilly, Director of TheWEL and StaffWEL programmes, and Co-Director of thewelworld.org
Dr Paul De Chant, IBM, expert on burnout
Michael Paterson, Psychotherapist, Pastoral Supervisor and Trainer

Register your interest now:
Email: fromburnouttojoy@aapct.scot.nhs.uk

Complete the online survey to identify workshop numbers.

For general enquiries please email: Ruth.Slessor@aapct.scot.nhs.uk

Please note: The conference is free to attend.

Day 1 Programme

Chair Dr Ken Donaldson, Associate Medical Director and Renal Physician, NHS Dumfries and Galloway

9.30 Professor Jason Leitch National Clinical Director for the Scottish Government 
Welcome, introduction to conference and scene setting What Matters to You?
10.00 Paul DeChant, MD, MBA, Professional Consultant, Executive Coach, Experienced Physician 
Addressing Burnout Through Application of Lean Methodology, Organisational Culture and Humanity.
11.00 Coffee
11.30 Workshop information and no.1 (see below)
12.40 Lunch
13.40 Workshop
14.40 Tea
15,00 Michael Paterson  Psychotherapist, Pastoral Supervisor and Trainer 
Listening, Reflection, Learning
16:00 Fishbowl
16:30

Close

Day 2 Programme

Chair Dr Hans Hartung, Chest Physician, NHS Ayrshire and Arran and Quality Improvement Fellow

9.15 Welcome Chair
9.30 Professor Fiona McQueen, Chief Nursing Officer, Scottish Government 
Staff Wellbeing: Linking Staff Experience to Patient Experience and Safety
10.00 Dr David Reilly Director of TheWEL and StaffWEL programmes
Creating a Shift in Healthcare
11.00 Coffee
11.20 Angela Kennedy, PhD Trauma Informed Care Lead for Tees, Esk and Wear Valleys NHS Foundation Trust 
Compassion and Culture in Organisations; Facilitation, Barriers and Value
12.20 Workshop information
12,25 Lunch
13:15 Workshop 1
14:15 Tea
14:35 Workshop 2
15:35 Bryan Sexton, PhD, MA Associate Professor, Duke University 
The Associations Between Work–life Balance, Behaviours, Teamwork and Safety Climates
16:35 Fishbowl
17:00 Close

Workshop selection will be part of the registration process on survey monkey

Choosing 2 workshops from:

Day 1

  1. Kindness and Joy at Work Sharing learning from listening to people and communities about kindness and understanding more about the importance of Joy at work, how to measure, harness and grow it.
  2. Mindfulness Introductory session, clarifying what mindfulness encompasses, research findings and potential benefits; includes short meditation experiences.
  3. Resilience Exploring what resilience means for individuals, why it is important to attend to this and practical examples that can help.
  4. Values Based Reflective Practice Introduction to VBRP, its tools and potential to offer benefit for individuals, teams and organisations
  5. Three Easy Ways to Find Your Resilience with Bryan Sexton, author of 3 Good Things, who said “humans are hard-wired to remember the negative aspects of our day, but flipping around the natural inclination is simple.”

Day 2

  1. Mindful Movement Using movement to explore mindfulness and it’s potential benefits
  2. Resilience Exploring what resilience means for individuals, why it is important to attend to this and practical examples that can help.
  3. Support When Things Go Wrong Sharing ideas and resources used by health services when the inevitable happens
  4. Lean Methodology with Humanity with Paul DeChant, expert in burnout. Practical examples of how applying Lean can contribute to returning to joy at work
  5. Values Based Reflective Practice Introduction to VBRP, its tools and potential to offer benefit for individuals, teams and organisations

Competitions

We have been kindly supported by Dr Brian Robson MBChB, FRCGP, MPH, DRCOG Medical Director NHS Healthcare Improvement Scotland to run two competitions, one for “best” poster and one for “best” poem. We wanted to encourage creativity as this is such a counter balance to the pressure that some staff are experiencing. The “best” is defined as one that is in keeping with the aims of the conference:

  • Promote the concept that staff experience directly relates to patient/service user experience
  • Listen to staff about their wellbeing needs
  • Share expertise about approaches and concepts that can mitigate against the personal demands of working in today’s health and social care
  • Highlight the need for relentless self care
  • Demonstrate ideas and actions to enable staff to thrive and develop personal resilience

We would encourage you to bring along posters that showcase your work in supporting staff wellbeing. We request that you send your poster in pdf format to hcis.personcentredscot@nhs.net by 8th September. These will then be reviewed to provide a spread of different topics and you will be advised if your poster has been successful by 13th September.

Please ensure that you print your poster in A0/A1 size and bring along on the day of the conference where there will be a member of the conference team to support you with arrangements.

Poems may be sent to Wendy Simpson w.simpson@nhs.net again by 8th September please.

The conference is now fully booked however if you are aware of funds that could support additional places, please get in touch with ruth.slessor@aapct.scot.nhs.uk