Date: 31 Jul 2018
Time: 4:00pm to 5:00pm
Location: WebEx

Join us for the upcoming WebEx for our Practice Administrative Staff Collaborative project.

This WebEx will include:

  • how NHS Lothian approached this work
  • how national resources were used
  • the experience of teams undertaking the work, and
  • what the work has accomplished and achieved.

Host | Elouise Johnstone, Quality & Safety Improvement Manager

Elouise is a Quality & Safety Improvement Manager in NHS Lothian, working to support general practice and primary care teams. Coming from a commercial background that included engineering, design and construction, she joined NHS Scotland in 2006 in a national role supporting the bowel cancer screening programme.

She completed the Scottish Improvement Leader course in January 2017, and her current role is to build a QI network in general practice in Lothian. Her particular interest is in the language of improvement: how it can operate as a barrier, and what we need to know to deliver the QI message effectively.

Access the WebEx here


Enter Meeting Number: 846 343 732 | Enter Passcode: 69062560

Contact: Primary Care Portfolio team ( or visit the PASC web pages and go to “events section”.