Access to primary care is one of the key issues facing our healthcare system. The Primary Care Access Programme (PCAP) supports primary care teams to identify the root cause of access issues using DCAQ (demand, capacity, activity and queue), and quality improvement methodologies to test and embed changes. Over the past 10 months, more than 80 teams have taken part in PCAP across 11 NHS boards.
This webinar is an opportunity for participating teams to celebrate and share the learning in improving access so far.
In this webinar you will be able to:
• learn about tools and approaches used
• get top tips from participating teams on their journey to improve access, and
• make connections with other healthcare professionals across Scotland.
Who is this webinar for?
This webinar is for all primary care multidisciplinary staff and teams and may be especially valuable to those considering joining the programme.
How do I join?