Date: 15 Feb 2023
Time: 15:00 to 16:00
Location: Webinar

QI Connect with Nicola Burgess, Bryan Jones and Sue Jenkins

'Lessons on building a continuous improvement culture in the NHS'

Our QI Connect session looks at the lessons learned from the evaluation of the NHS Partnership between the English NHS and Virginia Mason Institute (VMI). Our speakers will look at how participating trusts worked to build an organisational culture that is open to improvement.

The NHS-VMI partnership was a five-year collaboration. The goal of the partnership was:

1. to foster a sustainable culture of continuous improvement capability within each of the five NHS trust partners, and

2. to derive lessons about how NHS leaders can foster continuous improvement capability across the wider healthcare system.

The experiences of one of the trusts, Surrey and Sussex Healthcare NHS Trust, will be used as a case study.

Virginia Mason Institute (VMI) is a not-for-profit consultancy specialising in development of Lean-based improvement capability among healthcare providers

Our speakers are:

· Nicola Burgess: Reader in Operations Management at Warwick Business School, University of Warwick

· Bryan Jones: Senior Improvement Fellow at the Health Foundation

· Sue Jenkins: Director of Kaizen at Surrey and Sussex Healthcare NHS Trust


We hope you will join us for what should be an interesting and thought-provoking session.


Register for the session