SPSP Paediatric Webinar: Worry and Concern: A Focus on Parental, Carer and Patient Concern: June 2024
The aims of the webinar were:
- To understand responses to worry and concern in paediatric services in the current context
- To explore patient, family and carer concern in relation to the work of the SPSP Paediatric Collaborative
- To share a range of examples of interventions which act on patient, family and carer concern
Presenters:
- Jess Hart, Clinical Nurse Consultant, Patient at Risk team, Starship Child Health, Auckland, New Zealand
- Annie Campbell, Senior Paediatric Charge Nurse, NHS Lanarkshire
Webinar resources:
| Resource | Source | What it is and what's it for? |
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Kōrero Mai (Talk to Me) is a patient and family approach to raising concern that supports ward teams, young people, and parents in working together to escalate care. |
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Ryan's Rule is a 3-step process that supports patients, families and carers to raise concerns if a patient’s health condition is getting worse or not improving as well as expected. |
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An approach to ensure the vitally important concerns of the patient and those who know the patient best are listened to and acted upon. |