Working in partnership with NHS boards to use quality improvement to sustainably and affordably improve waiting times.

Using quality improvement (QI) to improve waiting times will:

  • focus limited clinical and management time to implement changes with the greatest impact
  • ensure local clinical engagement and buy-in to redesign services, and
  • bring capacity and demand into balance for sustainable and affordable change.

We will do this by working in partnership with NHS boards and NHS Education for Scotland to:

Who is this programme for?

Access QI is for:

  • clinicians and managers in NHS boards who deliver planned care services, and
  • QI practitioners and data analysts that work with planned care services to improve waiting times.

Get involved

Ear, Nose and Throat, Gynaecology and Urology services can apply to join the Access QI Collaborative to work with us to use quality improvement to improve waiting times. You can find out more information and apply to join the collaborative from our Join the Access QI Collaborative page.

All NHS boards can access our resources for improving access and QI guides on the QI Zone.

All NHS boards can join the national learning system to share innovations from elective care services both across Scotland and internationally as they remobilise and establish new ways of working to deliver high quality care. We would like to ask you to share you innovations by completing this form and emailing us at

You can keep up to date with our work as we publish new resources through our updates page which is regularly updated with news from across the programme. 

Contact us

If you would like more information, please contact us at

You can also follow us on Twitter @ihubscot #AccessQI.

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