Access QI

Supporting NHS boards to use their quality improvement expertise to deliver sustainable improvement to waiting times.


We will support NHS boards to:

  • deploy quality improvement (QI) expertise at a pathway level to address the growing challenge of increasing waiting times while maintaining or improving the quality of care
  • use a QI approach to remobilise elective care services following COVID-19, and
  • use QI methods to improve access to elective care by bringing capacity and demand into balance.

We will do this by:

  • sharing tools and resources that support QI practitioners to apply their expertise to improving access 
  • capturing learning and examples of innovations from across Scotland through a national learning system
  • building QI capacity to improving access through our partnership with NHS Education for Scotland, and
  • providing funding and national support to a small number of accelerator sites to demonstrate how NHS boards can apply their QI expertise to improve access.

Who is this programme for?

Access QI is for clinicians and managers who deliver elective care services and for QI practitioners in NHS boards.


How can you get involved?

All NHS boards can access our tools and resources and our generic QI guides on the QI Zone.

All NHS boards can join the national learning system to share innovations from elective care services both across Scotland and internationally as they remobilise and establish new ways of working to deliver high quality care. We would like to ask you to share you innovations by completing this form and emailing us at

Accelerator sites were recruited in October 2019. We are not currently recruiting new sites however you can learn about their work on the Accelerator site programme page.

You can keep up to date with our work as we publish new resources through our updates pages which are regularly updated with news from across the programme. You can also subscribe to the ihub newsletter that contains news stories about our progress.

Contact us

If you would like more information, please contact us at

You can also follow us on Twitter @ihubscot #AccessQI.

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