Maintaining staff safety and wellbeing

Ensuring staff stay safe and well is essential to their ability to deliver the best care to patients. Providing resources and support services at pace is important to improving and maintaining staff wellbeing and morale. These innovations show a number of examples developed to maintain, monitor, and improve staff safety and wellbeing.

 

Staff wellbeing tools and resources

Maintaining staff safety and wellbeing is essential during COVID-19. To help support their staff, boards have created a number of innovative ways to help staff cope with increased levels of stress and anxiety. This round-up highlights a variety of tools, resources and creative innovations we have seen from across the system (NHS Lothian, NHS GGC, NHS Lothian, NHS GGC, NHS Grampian, NHS Dumfries and Galloway and Camden and Islington NHS Foundation Trust). These include setting up staff helplines, new processes for staff to check-in during shifts and even fun activities on the ward to boost morale and measure staff wellbeing. The round-up also provides an overview of training available from NHS Education for Scotland and NHS Employers which staff and managers can refer to, and engage with, in their own time.

You can find further information in the round-up document of staff wellbeing tools and resources.

 

Creating conditions to maintain staff safety and wellbeing

Healthcare staff worldwide are experiencing a wider range of feelings and anxieties whilst working during COVID-19 and therefore require support to keep them safe and well. Meeting this challenge has led to the implementation of many creative solutions such as:

  • The King's Fund's COVID Trauma Response Working Group’s guidance for early interventions to “foster resilience, reduce burnout and reduce the risk of post-traumatic stress disorder” with examples from:
         - NHS GGC ‘s resources and delivery of new services to provide high-quality psychological and well-being services for staff
         - Sherwood Forest Hospitals NHS FT ‘re-connecting toolkit’ and accompanying resources to aide staff returning to their teams or joining new teams
         - NHS Lothian’s Staff Wellbeing Huddle' template which provides both opportunities for staff to have open and honest conversations and a way for senior staff and managers to identify staff needs quickly
  • The Mount Sinai Health System (MSHS) in New York new multidisciplinary MSHS Employee, Faculty and Trainee Crisis Support Task Force to respond to staff needs and support staff across the organisation. We highlight the key steps that were taken and how through a collaborative approach, multiple new resources and services were implemented.

You can find out further information about these experiences in the summary of guidance on creating conditions to maintain staff safety and wellbeing.

Do you have more examples you'd like us to share?

Please email us your suggestions at

hcis.access-qi@nhs.net