Access QI collaborative updates

This page will be updated until March 2024, when the current phase of the programme is due to come to an end. 

We have published a new learning summary from NHS Forth Valley's Cardiology Unit (July 2022): Using Realistic Medicine principles, NHS Forth Valley’s Cardiology Unit achieved a sustained >40% reduction in their pre-COVID new outpatient waiting list. Aided by a shared vision and trusting colleague relationships, the cardiology team gathered unit-level data from TrakCare and implemented multiple change ideas that helped them deliver timely and equitable care during the height of the COVID-19 pandemic. Read more about their work here.

 

We have published a new learning summary from NHS Greater Glasgow and Clyde Pain Management Service (July 2022): Faced with increases in referrals and staffing pressures, the pain management service from NHS Greater Glasgow and Clyde felt their service model required radical changes. With the principles of Realistic Medicine and Active Clinical Referral Triage (ACRT) in mind, they established a multidisciplinary team that met weekly to discuss and triage patients to the right clinician at the right time. They also established virtual appointments and strengthened shared decision-making between staff and patients. Read more about this team’s work here.

 

We have published a new learning summary from NHS Forth Valley’s Neurology Unit (June 2022): The team came together early in the COVID-19 pandemic to redesign their service using Realistic Medicine principles. They were not affiliated with a formal improvement programme, but utilised their existing enthusiasm for improvement and innovation to effectively improve their service. A scoping exercise focused on TrakCare data indicated that Active Clinical Referral Triage (ACRT) and waiting list validation processes could help remedy long patient waits and waiting lists. This led to the development and testing of several successful change ideas. Read more about this project here.

 

We have added a new case study from NHS Greater Glasgow and Clyde Gender Identity team (May 2022): The Adult Gender Identity Service from NHS Greater Glasgow and Clyde joined the Access QI programme with a goal of reducing their waiting times. In order to examine and organise all of the factors contributing to this complex issue, the full team came together to complete a force field analysis and a cause and effect diagram. Download the case study

 

Extending the deadline for joining the Access QI Collaborative (May 2022): The closing date for ENT, Gynaecology and Urology services to join Access QI has been extended.  The Collaborative will be launched virtually on the afternoon of Wednesday 24 August 2022. More information about joining Access QI can be found on the Join Access QI Collaborative page or by contacting us at his.access-qi@nhs.scot

 

We have published a new case study from NHS Forth Valley's Community Alcohol and Drug Service team (April 2022): While participating in the Access QI programme, NHS Forth Valley’s Community Alcohol and Drug Service team felt it would be helpful to learn more about each other’s working styles and motivations. They used communication and project management tools to hold a virtual team development session over Microsoft Teams. Download the case study.

 

Join the Access QI collaborative to sustainably improve elective care waiting times for ENT, Gynaecology and Urology (March 2022): Find out about the Access QI collaborative and learn how to be part of a collaboration with NHS boards, NHS Education for Scotland and Healthcare Improvement Scotland to use quality improvement to improve access to ENT, Gynaecology and Urology. Continue reading...

 

New improvement collaborative to sustainably improve elective care waiting times for ENT, Gynaecology and Urology (February 2022): Healthcare Improvement Scotland and NHS Education for Scotland will be launching a new improvement collaborative to support ENT, Gynaecology and Urology to sustainably improve elective care waiting times. Continue reading...