Thomas Monaghan - Portfolio Lead at Healthcare Improvement Scotland
I am a quality improvement practitioner from Healthcare Improvement Scotland and I work with NHS boards to enable the use of quality improvement methods to sustainably improve waiting times. I started my career in biomedical research before transferring my scientific approach and data skills to improvement in 2007. I have worked on improvement projects in a range of sectors, including social housing, social care, community-based care and secondary planned care. I have also held a number of different improvement roles, such as a data analyst, improvement advisor and programme lead. In 2015 I started leading the Living Well in Communities improvement programme, a national improvement programme enabling more people to live well for longer at home or a homely setting. In late 2019 I started leading the national Access QI programme as it started its prototyping phase and I am currently leading Access QI as it spreads the use of quality improvement methods to improve waiting times to planned care services across Scotland.
Colette Dryden - Senior Improvement Advisor at Healthcare Improvement Scotland
I joined the NHS in 2007 and have worked in various quality focused roles in that time. My most recent role was as a an Improvement Manager in NHS Lanarkshire, influencing and supporting the use of improvement methodology to deliver the boards Primary Care Improvement Plan. Prior to this I worked as Lead Clinical Improvement Coordinator in NHS Greater Glasgow and Clyde. I played a key role in the implementation and spread of various SPSP acute adult workstreams, as well as developing and growing the boards network of improvers. I joined Healthcare Improvement Scotland's ihub in 2019 to focus on using quality improvement to sustainably reduce waiting times across Scotland.
Jenny Breth - Knowledge and Information Skills Specialist at Healthcare Improvement Scotland
I joined Healthcare Improvement Scotland in July 2021, having recently completed a Masters in Health Policy at the University of Edinburgh. I previously served as a medical secretary for NHS Lothian’s sexual and reproductive health service. Prior to that, I worked for Planned Parenthood in the United States in a variety of areas, including professional training and development, health centre management, and clinical support.
Toby Stead - Data and Measurement Advisor at Healthcare Improvement Scotland
I joined the Data Measurement and Business Intelligence team in Healthcare Improvement Scotland in October 2019. Before this I worked as an analyst at the Information Services Division (ISD) on the Mental Health Access Improvement Support Team, as both an outposted analyst with NHS Dumfries and Galloway and a member of the national core team. I came to ISD from a Masters in Public Health at Sheffield University, where I developed an interest in health inequalities.
Lucy Aitken - Data and Measurement Advisor at Healthcare Improvement Scotland
I joined Healthcare Improvement Scotland as a Data & Measurement Advisor in 2015. Prior to this I worked as an analyst at Public Health Scotland (formerly Information Services Division) in a number of teams including Prescribing, and Substance Misuse, and was seconded to both Audit Scotland and NHS Lothian. Prior to working at ISD I completed a Masters in Political Research at the University of Strathclyde.
Emma Green - Project Officer at Healthcare Improvement Scotland
I am a Project Officer within the Access QI team. I have worked within Healthcare Improvement Scotland since June 2018 where I started as an apprentice in a Trainee Administrative Officer role. After gaining my apprenticeship, I moved to a permenant Administrative Officer role in the ihub. I have worked as a Project Officer in Access QI since May 2021.
Chloe Aitchison - Administrative Officer at Healthcare Improvement Scotland
I joined Healthcare Improvement Scotland as an Administrative Officer in May 2021. Prior to this, I worked as an Office Manager for EDF Renewables.
Laura Alison - Head of Quality Improvement at NHS Education for Scotland
My job at NHS Education for Scotland is to build Scotland's quality improvement capacity and capability. I do this through the delivery of a number of national programmes, our current offering being the Scottish Safety Quality Fellowship, Scottish Improvement Leader programme and Scottish Improvement Skills course.
Julia Mackel, Senior Educator at NHS Education for Scotland
I am a Senior Educator at NHS Education for Scotland supporting ScIL, SCLIP and other QI training Programmes. I have 20 years clinical experience as a Dietitian and I am passionate about continuously improving patient care. I have applied QI methodology within AHP services before moving to a Quality Improvement Advisor post (Scottish Patient Safety Programme (SPSP). More recently taking on QI Coaching Lead within NHS Lothian to develop and expand the QI coaching network, support local QI training (Lothian Quality Academy) and coach groups and individuals.
Gavin Russell, Senior Educator at NHS Education for Scotland
I am a Senior Educator in the NES QI Team and provide teaching and coaching support on a range of national programmes including ScIL, SCLIP and Access QI. I have experience of working on local and national improvement programmes since 2010. Initially I was a Public Service Improvement Framework assessor in a Local Authority before becoming a Scottish Government Improvement Advisor on the Raising Attainment Collaborative. I then spent 4 years at Healthcare Improvement Scotland where I was first involved in providing tailored improvement coaching across a range of services and settings before focusing on supporting Mental Health services to improve pathway flow.