Access QI planned care toolkit: toolkit that enables quality improvement practitioners to redesign planned care pathways to sustainably improve waiting times. The toolkit aligns to the improvement journey and contains diagnostic tools, driver diagrams, change ideas and measurement plans for Access improvement projects.

NHS Tayside specialty remobilisation, recovery and redesign toolkit: This toolkit outlines a process and key considerations for NHS boards to safely remobilise planned care services whilst ensuring people are safe and they are treated in the most appropriate environments.

Team service planning change package: this change package enables quality improvement practitioners to use quality improvement methods to implement Team Service Planning to contribute towards improving waiting times. The change package aligns to the improvement journey and contains diagnostic tools, driver diagrams, change ideas and measurement plans for Team Service Planning implementation projects.

Managing outpatient demand while physical distancing change package: A change package has been developed to support services to take an improvement approach to maximising the number of outpatient appointments while physical distancing during COVID-19.

Maintaining staff safety and wellbeing: An infographic has been created to share innovations and examples developed to maintain, monitor, and improve staff safety and wellbeing.

Maximising service capacity and capability in response to COVID-19: Remobilising during COVID-19 will require elective care services to reassess their capacity and capability as they adjust to new circumstances. Innovations presented here illustrate how teams are using different tools and resources to deliver care in a sustainable manner.

Examples of enabling digital access in response to COVID-19: COVID-19 has highlighted the need for health services worldwide to adapt how they deliver their services to ensure patient and staff safety is maintained. One key way this has been achieved has been through adopting new technologies at pace. These innovations highlight how elective care services have used new technologies to provide care to patients, establishing new processes and developing resources to make care accessible to all.

Mental health access: A collection of improvement examples, case studies, tools and guidance from mental health access improvement work focused on using quality improvement methods to improve access to CAMHS and Psychological Therapies.