Using the Quality Improvement Framework
The Quality Improvement Framework for Dementia Post-Diagnostic Support in Scotland sets out the criteria for high quality post‑diagnostic support (PDS) for people living with dementia. It is a self-assessment tool to support teams to identify good practice as well as areas for improvement.

We conducted interviews with members of our learning and support group to learn more about the impact of the framework. Here are some examples of how teams have used the framework to benefit their service and the people they support.
- Aberdeenshire Health and Social Care Partnership used the tool as part of their commissioning process.
- East Edinburgh PDS in Primary Care site used the framework to consider their strengths, areas for improvement and to demonstrate exactly where the pandemic has impacted service delivery. Read their case study: Using the Quality Improvement Framework for Dementia Post-Diagnostic Support as part of the East Edinburgh Cluster Primary Care Project.
- NHS Fife used the framework to support the standardisation of their service and identify areas for improvement. Read their case study: Using the Quality Improvement Framework for Dementia Post-Diagnostic Support as part of the East Edinburgh Cluster Primary Care Project.
- Shetland Island Council used the framework to support the development of their new service.
- Alzheimer Scotland used the framework to bring localities together for virtual self-assessment sessions.
- East Lothian Health and Social Care Partnership used the framework to assist service delivery. Read their case study: Using the Quality Improvement Framework for Dementia Post-Diagnostic Support to assist service delivery in East Lothian.
Next steps
We would like to hear from teams or services planning to use the tool. We are also interested in feedback from teams who have used the tool. To find out more or to share your experiences, contact the team at his.focusondementia@nhs.scot.