Six high impact changes to support people with dementia in hospitals 

Stress and distress for people with dementia can be prevented or managed through improved person-centred planning. Our improvement work considered ways to improve support for people with dementia in hospitals.

Before you start, ensure you take time to prepare. Our toolkit shares ideas to support you to start an improvement project 

We found six key changes that improved care. You can access an overview of each change and resources to support your improvements at the links below:

Change  Overview

Ensure all staff feel competent and supported to use person-centred approaches 

All staff should feel competent and supported to use person-centred approaches. 

Gather person-centred information

Introduce processes to collect person-centred information for new patients.

Involve carers in collecting person-centred information

Gather person-centred information 

Develop person-centred care plans 

Develop processes to involve family, friends and carers when collecting person-centred information. 

Provide meaningful activity to support the prevention and management of stress and distress

Create plans to use the person-centred information gathered. 

Measure the difference you are making

Collect data to show if changes are: 

  • happening reliably
  • having an impact on patient outcomes including levels of stress and distress