The HUG Model of Family Integrated Care

NHS Greater Glasgow and Clyde

Partner organisations: Bliss Neonatal Charity, Glasgow Children's Hospital Charity, Scottish Book Trust, vCreate

Family Integrated Care (FIC) is an innovative model of neonatal care that supports families to be primary caregivers for their baby in partnership with the clinical team. This approach has proven benefits for sick babies, their families and health services. The Helping us Grow (HUG) group is a unique collaboration of staff and families who have been developing and implementing a model of FIC since 2016.

However FIC is a complex intervention that requires a change in staff practice and culture within busy neonatal settings. There is a significant challenge in trying to implement this complex intervention while also evaluating the wide-ranging potential impact.

The over-arching aim of this project was to provide FIC to all families receiving neonatal care in the Neonatal Unit at the Royal Hospital for Children Glasgow. Specifically: for 100% of families to be primary caregivers in the Neonatal Unit by September 2019.

The project was supported by grant funding from the ihub's Improvement Fund in 2017-2018.

  • What was the approach?
  • What was the impact?
  • What was the learning?
  • What are the next steps?