Reducing Harm, Improving Care updates
Understanding the integration of homeless and drug and alcohol services (September 2022)
Reducing Harm, Improving Care found that people with increasingly complex care needs require a system of care with improved flexibility. It was clear no one ‘owned’ the care planning, or coordination of care, despite it being multi-faceted and complex by nature. People told us about co-occurring conditions that remained untreated as they were forced to prioritise their most critical healthcare need in a constant state of survival. Our findings show that people had to manage their own care, despite personal situations or circumstances that may impact an individual’s capacity to do this. Findings from this work evidences the many ways people fall through our safety net, whilst challenging us to think about how to better deliver care in the most difficult of circumstances in order for us to reduce drug harms and improve patient outcomes.
Continue reading: Understanding the integration of homeless and drug and alcohol services
Involving people with lived and living experience of alcohol, drug and homelessness services (August 2022)
Reducing Harm, Improving Care engaged with people with lived and living experience of alcohol, drugs and homelessness, as well as family members and third sector organisations. This report details our involvement approach, to enable people to feedback in a way that was meaningful for them to influence future improvements in the services they use. Learning from our involvement approach has contributed to the development a checklist for involving people with lived and living experience in service redesign in alcohol, drug and homeless services, which is contained within this report.
Continue reading: RHIC Involving people with lived and living experience of alcohol, drug and homelessness services
Peer Research: Summary (August 2022)
Reducing Harm, Improving Care worked in partnership with the Scottish Drugs Forum and Homeless Network Scotland to best understand the experiences of people who require access to homelessness, alcohol, and drug services. Through honest conversations about people's experiences we heard about barriers to accessing services and other unique challenges which people face.
Continue reading: RHIC Peer Research: Summary
Peer Research: Interview Analysis and Findings (August 2022)
Our work was informed by engagement with people with lived and living experience of homelessness and/or alcohol and drugs. This report sets out our approach, key findings and areas to consider to ensure that future services are designed around the needs of the people who would like to access services.
Continue reading: RHIC Interview Analysis and Findings: Understanding the experiences of people who require access to homelessness, alcohol, and drug services
Evidence Review (August 2022)
Our work was informed by identifying evidence reviews and syntheses; national guidelines on best practice; and new ways of working to support people with lived experience of homelessness, mental health and addiction during and after COVID-19.
Continue reading: RHIC Evidence Review
NHS Scotland Event (June 2022)
On 21 and 22 June 2022 we presented a poster summary of the Reducing Harm, Improving Care work at the annual NHS Scotland Event. The annual NHS Scotland Event provides the opportunity for those working in and with the NHS in Scotland to come together to consider the challenges, to share best practice and the most innovative approaches to delivering the highest quality of care, and to take away tools and techniques that will support them in their various roles.
Continue reading: NHS Scotland Event 2022: RHIC Poster
Family case study (May 2022)
Scottish Families Affected by Alcohol and Drugs worked with the programme to explore the experiences of loved ones and carers and found a wealth of benefits in involving families and carers in the design and delivery of services.
Continue reading: Family Case Study
Experience maps (May 2022)
We delved deeper into the complexity of people's experiences of service access when contending with homelessness and alcohol or drug use. The following experience maps share some of the challenges which people face on their journey through services.
- Family experience map: The Smith Family
- Women's experience map: Sarah's journey
- Prison liberation experience map: Mark's journey
- Recovery experience map: Peter's journey
Peer research flash report (May 2022)
The ADP and Homeless Programme: Reducing Harm, Improving Care worked in partnership with Homeless Network Scotland and Scottish Drugs Forum to gather honest feedback on people's experiences of homelessness, alcohol and drugs.
Continue reading: Peer Research Flash Report
Approaching Equity webinar flash report (March 2022)
Our final webinar took place on Thursday 31 March 2022 focused on access to services with Louise Aitken of Scottish Drugs Forum, Tom Bennett from Scottish Recovery Consortium and Mags Moffat and Ryan Wisely of South Lanarkshire and Beacons.
Continue reading: Approaching Equity Webinar Flash Report
Putting People First webinar flash report (March 2022)
On Thursday 24 March 2022 we hosted a webinar discussing the importance of lived and living experience can drive improvement in services with special guests including Samantha Stewart of Scottish Drugs Forum, Claire Longmuir of Simon Community Scotland and Justina Murray of Scottish Families Affected by Alcohol and Drugs.
Continue reading: Putting People First Webinar Flash Report
Sharing Practice webinar flash report (March 2022)
On Thursday 17 March 2022 we hosted a webinar exploring how we can better support people affected by homelessness and substance use through joined-up services. Chaired by Ruth Robin with special guests including David Pentland of the Scottish Government, Lisa Ross of NHS Greater Glasgow and Clyde and Norma Howarth of Change, Grow Live.
Continue reading: Sharing Practice Webinar Flash Report
Virtual launch webinar flash report (October 2021)
The ADP and Homeless Programme: Reducing Harm, Improving Care held a virtual launch event on 27 October 2021.
Continue reading: Reducing Harm, Improving Care: Virtual launch flash report
Programme launch overview (August 2021)
The ADP and Homeless Programme: Reducing Harm, Improving Care was established to help deliver improvements in integration between homelessness, alcohol and drug services with the involvement of people accessing services to ensure that improvements focus on what matters.
Continue reading: Reducing Harm, Improving Care infographic