Borders
Borders one stop shop with dedicated occupational therapists and a cross tenure funding partnership speeded up the process, widened access and showed value for money.
Borders developed a single point of access in Care & Repair – a one stop shop – for information and advice, assessment, design, and delivery of all adaptations.
This involved shifting responsibility for routine assessments away from social work core services through the colocation of a dedicated occupational therapist and assistant within the independent Borders Care & Repair service.
Through the one stop shop approach, Care & Repair delegated authority to spend the private sector housing grant as well as monies that come in from the Scottish Government national budget, referred to as Stage 3 funding, for each registered social landlord.
The pilot ran from the middle of 2014 until 2015. A detailed evaluation report was prepared on the findings and a decision was taken in 2016 to extend the approach using a dedicated occupational therapist located within Care & Repair across all of the Borders.
Overview
A summary of Borders’ Adapting for Change pilot programme, introducing the project group and its objectives, and highlighting the key improvements in terms of:
- one stop shop
- dedicated occupational therapists
- cross tenure funding partnership
- governance and value for money.
Download Overview (PDF)
Supporting materials:
- Care & Repair Pilot Evaluation Report (PDF)
- Appendix 1: (PDF) individual customer stories
- Appendix 2: (PDF) outcomes for individual cases
- Appendix 3: (PDF) referral form, screening form and discharge summary
- Appendix 5: (PDF) stakeholder assessment questionnaire.
One Stop Shop
View Practice Notes (PDF)
Dedicated Occupational Therapists
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Funding Partnership
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Governance and Value for Money
View Practice Notes (PDF)
People's Stories
View Practice Notes (PDF)