Fife
Fife has connected more directly with service users, streamlining assessment and delivery, and extended the housing contribution to deliver more integrated and effective adaptation services.
Fife has developed more integrated and streamlined assessment and delivery of adaptations through increased collaboration and partnership working across agencies. Services have been redesigned to become more person-centred, supported by online services and encouraging self-assessment and self-management.
A triage system is being tested using a structured conversation to filter out and respond to straightforward needs without the delays of waiting for a full assessment process. A more responsive service with early intervention for people has been shaped by empowering other professionals in health and housing to assess and commission minor adaptations direct.
Overview
A summary of Fife’s Adapting for Change pilot programme, introducing the project group and its objectives, and highlighting the key improvements in:
- connecting directly to service users – streamlined assessment and delivery
- developing the housing contribution.
Download Overview (PDF)
Supporting materials:
- Fife Adapting for Change – One Year Review (April 2016) (PDF)
- Fife Health and Social Care Partnership Strategic Plan 2016/2019 (PDF)
Connecting Directly to Service Users – Streamlined Assessment and Delivery
View Practice Notes (PDF)
Supporting materials:
Developing the Housing Contribution
View Practice Notes (PDF)
Supporting materials: