Project overview

Healthcare Improvement Scotland has been commissioned by the Scottish Government to work with services across Scotland to improve access to Child and Adolescent Mental Health Services and Psychological Therapy services. The Mental Health Access Improvement Support Team (MHAIST) was established in 2016.

Mental Health Access Collaborative - Our work to date has identified that there are improvement opportunities specific to each community, as well as opportunities where learning and sharing across the communities would be beneficial. To achieve this joint working, MHAIST is facilitating a joint CAMHS and PT Mental Health Access Improvement Collaborative. This collaborative consist of two workstreams:

  • Improving access to CAMHS and Psychological Therapies
  • Neurodevelopmental Pathways for CAMHS

The benefit of running two parallel workstreams is that MHAIST can provide specific content for CAMHS and PT teams, whilst creating a common space to share Quality Improvement (QI) methodology, share learning and develop skills and knowledge about how to improve access.

Responsive improvement support - We are currently supporting 4 NHS boards to develop improvement plans through the use of Demand, Capacity, Activity and Queue (DCAQ) analysis and other tools, providing services with critical insights into the systemic issues that affect their performance against the waiting times standard. In addition quality improvement support is provided to services to assist with implementation of their improvement plans.

Data Analytic Support - Working in collaboration with ISD to support the collation, visualisation and analysis of improvement data, the development and implementation of national datasets and  the reporting of progress against both the waiting times standards and related improvement measures.