Case studies from other services

Quality improvement projects from ELFT to improve access to service users

Case studies from East London Foundation Trust of improving access to services. The QI projects focus on improving the wait times and/or non-attendance rates for assessments and first face to face contacts. More recently the services have moved to focus on improving the wait to treatment.

City & Hackney CHAMHRAS QI project on reducing waiting times

A case study outlining City and Hackney Adult Mental Health Referral and Assessment Service (CHAMHRAS), aiming to reduce waiting times. CHAMHRAS is the single point of entry for all mental health referrals

Capacity Management: Improving Access to Psychological Therapies

A case study from Clinicians from Newham Psychological Services, including a poster with details of their PDSA cycles.

Ensuring Psychotherapy Service Users are seen for an assessment within 11 weeks of referral

A case study poster from ELFT focusing on reducing referral time.

Evaluating a Trust-Wide Strategy to Coordinate Trainee Clinical Psychologist Service Related Research Projects (SRRPs) within QI Methodology

A poster outlining how ELFT has been involving D Clin Psychology trainees in Quality Improvement.