People-Led Care

People-Led Care Portfolio

This portfolio combines a number of programmes and has been created both to reflect the increasing focus on development of people-led practice and also to give greater emphasis to this in the future.

The portfolio contains Collaborative Communities, Person-centred Design and Improvement, Unpaid Carers Improvement Programme and Human Learning Systems.

We are supporting health and social care services to rapidly adapt in order to mitigate the challenges presented by COVID-19. We explore and share ideas, insights and examples of positive emerging practice from across Scotland. Visit our HSC Learning web section.

The following are summaries of the work currently falling under this portfolio.

Read summaries of the work

Collaborative Communities
The Collaborative Communities team support the development of integrated health and social care approaches that are centred around communities.

The vision for collaboration alongside increasing flexibility already exists within the system, with emerging conversations around how to ‘change the ask and change the offer’. Shifting away from traditional models of service provision allows greater involvement of the third and independent sectors, along with exploring wider assets within communities.

The Collaborative Communities team are working in a number of areas to test different approaches. This includes:
- working with three HSCPs in Scotland to apply and embed a service design approach to their learning disability day support services
- partnering with the National Development Team for Inclusion to support nine HSCPs in Scotland to implement and embed Community Led Support
- supporting HSCPs to develop collaborative commissioning practices with the third and independent sectors
- working with a range of community organisations to develop new, flexible models of care and support
- exploring pathways for delivering services and support for carers to promote the implementation of the Carers Act.
Within this we:
- provide guidance/coaching on developing outcome-based and collaborative commissioning practices
- highlight innovative models of practice
- provide independent facilitation of local events
- create connections between those working on common issues
- are a critical friend and offer expert advice to HSCPs in development of outcome-based commissioning framework specifications.
Third and Independent Sector Engagement

Our key priorities are to ensure that health and social care organisations understand and articulate the added value of the third and independent sectors, and know how to engage with, and make best use of them, where appropriate. We develop and deliver support to third and independent sector organisations and ensure meaningful engagement in our programmes of work. We provide an interface between Healthcare Improvement Scotland, the ihub and the third and independent sectors to optimise their understanding of and potential contribution to engage with, co-design and co-deliver programmes of work.

Through commission to Scottish Care, we support independent care sector engagement in the redesign and improvement of health and social care services. We work alongside national organisations to ensure outcome based commissioning practice, including procurement practice, allows for a thriving and innovative sector.
Person-Centred Design and Improvement

The Person-centred Design and Improvement Team help people working in health and social care in Scotland to take a person-centred approach to improving the services they deliver by providing advice, networking opportunities and practical support on relevant approaches, methods and tools.

Contact us: his.personcentredscot@nhs.scot

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