Tools and resources
Please see the tools and resources for the New Models for Learning Disability Day Support Collaborative below:
- Scottish approach to service design
An overview of the framework the Collaborative is based upon.
- Using the Ladder of Co-production
How to explore and apply the concepts of coproduction.
- Data Mapping
A tool for gathering and making sense of the the information you already hold.
- Using a behavioural model
How to apply a behavioural model to better understand the factors and actors in your service.
- Using the Johari Window
A framework for exploring conscious and unconscious bias .
- Problem Trees
A mapping tool to explore underlying challenges with your stakeholders.
- Service design personas
Sample personas for learning disability services.
- User Journey Mapping
A service design tool to explore and understand the experiences of someone who uses a service.
- User Outcomes
A service design approach to understanding the expectations of people who access services and other stakeholders
- Generating ideas
A guide to involving service users and stakeholders in developing and designing services using rapid idea generation techniques.
- Using a Red Rules vs Blue Rules framework
A tool to examine and overcome challenges.