Tools and resources

Please see the tools and resources for the New Models for Learning Disability Day Support Collaborative below:

• Scottish approach to service design
  An overview of the framework the Collaborative is based upon.
  
  
• Using the Ladder of Co-production
  How to explore and apply the concepts of coproduction.
  
  
• Data Mapping
  A tool for gathering and making sense of the the information you already hold.
  
  
• Using a behavioural model
  How to apply a behavioural model to better understand the factors and actors in your service.
  
  
• Using the Johari Window
  A framework for exploring conscious and unconscious bias .
  
  
• Problem Trees
  A mapping tool to explore underlying challenges with your stakeholders.
  
  
• Service design personas
  Sample personas for learning disability services.
  
  
• User Journey Mapping
  A service design tool to explore and understand the experiences of someone who uses a service.
  
  
• User Outcomes
  A service design approach to understanding the expectations of people who access services and other stakeholders
  
  
• Generating ideas
  A guide to involving service users and stakeholders in developing and designing services using rapid idea generation techniques.
   
• Using a Red Rules vs Blue Rules framework
  A tool to examine and overcome challenges.