We work with health, social care and social work staff to enable them to adopt CEIM, an experience improvement model for health and social care 

CEIM is a simple framework that supports health and social care teams to make improvements directly related to feedback in a person-centred way.

Find out more in our 'About CEIM' section

Support for health and social care services

We support health, social care and social work teams by:

  • providing advice and coaching on the implementation of the CEIM model
  • delivering a CEIM Leaders programme to build coaching capabilities within local teams
  • supporting a network of peers from a range of public sectors that have experience in adopting CEIM
  • sharing guidance, tools and resources that support teams to implement CEIM

Get involved

  • Find out about the CEIM Leaders coaching skills development programme and apply for a future cohort
  • Access our resources that help teams adopt CEIM in their team practice.
  • Keep up to date with our work through our updates page which is regularly updated with news from across the programme.

Get in touch

Email us at his.personcentredscot@nhs.scot if you would like to know more about CEIM.

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