Person Centred

To achieve our person-centred ambition, we need you to work at many different levels and in many different places, the wider communities in which we all live, as well as the teams and organisations where we work.

The Person-Centred Health and Care Collaborative is just one part of this whole-nation approach and will provide a framework for change and build momentum for reliable testing and implementation, sharing and learning across the country. The collaborative will help to support people to close the gap between what we know we should do (the evidence) and what we actually do in practice.

Person-centred care and support is everyone's business from the people who use services to the highest levels of the Scottish Government; from reception staff to porters; from kitchen staff to doctors; from personal care staff to social workers to chief executives; from volunteers to managers.

The aims of the collaborative are ambitious and success will require a team approach in the broadest sense of the word. The lasting legacy of this work will be health, care and support services that are truly person-centred and take account of "what matters to you" for every person all of the time.

Person-Centred Health and Care Collaborative Aims:

  1. Raise the profile of person-centred approaches to care across Scotland including staff health and wellbeing
  2. Develop and test a range of evidence based interventions and approaches design to improve person-centred care
  3. Focus on what can be done now to improve services
  4. Provide reliable opportunities to personalise support for every person all of the time
  5. Encourage sharing of ideas and approaches between people who use services and people who provide them
  6. Promote the use of approaches for obtaining feedback from people who use services
  7. Use feedback from people who use services to drive improvement
  8. Provide a framework to measure improvement