Creating the conditions for successful cluster working

We support the development of the capability and capacity within GP Clusters to improve quality, care experience and outcomes within Primary Care.

Why focus on this?

The national framework for quality and GP Clusters in Scotland, Improving Together, aims to instil a culture of collaborative, peer-led, values-driven continuous quality improvement in primary care.  To achieve this, GP Clusters require support at both national and local levels to build the will, skills and capacity to enable quality planning, improvement and assurance. We aim, in collaboration with our national partners, to offer practical, responsive programmes, resources and tools to kick-start and sustain improvement efforts across Scotland.

What do we do?

We work with GP Clusters within Primary Care and link with local Quality Improvement and Primary Care Managers to ensure activities are aligned with the wider local context at both NHS Board and Health and Social Care Partnership levels. We connect with other programmes within the Primary Care Improvement Portfolio to embed quality improvement and leadership skills in GP Clusters, through supporting staff (both clinical and non-clinical) to use the tools and resources from these and engage with experiential learning opportunities.

How are we going to achieve it?

We are currently developing networking opportunities for GP clusters and anyone in Primary Care interested in quality improvement.