- Celebratory and Networking Day
The Primary Care Improvement Portfolio are planning our Practice Administrative Staff Collaborative (PASC) Celebratory & Networking Event, which will take place on Tuesday 5 March at Stirling Court Hotel, University of Stirling.
This session will focus on the importance of this work for GP Practices and the multidisciplinary team, highlighting the improvements that the pilot teams have made on the two core elements of the project, workflow optimisation and care navigation, as well as receive a reflection on the evaluation of the project.
For registration enquiries, please contact Andrew Clark (Project Officer) at firstname.lastname@example.org
- Learning Session 2
A second National Learning Session was held on Tuesday 27 and Wednesday 28 November 2018 at Murrayfield Stadium, Edinburgh, for participating HSCPs and those who expressed an interest in the collaborative.
Please find below the following resources from the Learning Session:
Tuesday 27 November 2018
Wednesday 28 November 2018
- WebEx Series
About the Series
The PASC team invite you to participate in our WebEx Series, taking place throughout the year, to support learning and sharing across Scotland in 2018/19. The series will focus on various elements of PASC, inviting HSCPs and experts from across the country to share their experiences and open opportunities for networking and collaboration.
Participants will also have the opportunity to reflect on their local experiences and contribute to the general discussion and question time after the presentations.
The WebExes will be held approximately every six weeks. All presentations, WebEx recordings and summary reports will be available on this page.
Signposting for Self-Care
Wednesday 5 December
Hosted by Carol McCambley - Stakeholder Engagement Manager for NHS 24
Making Results Handling Safer - Primary Care Patient Safety in NHS Lothian
Tuesday 31 July 2018
Hosted by Elouise Johnstone, Quality & Safety Improvement Manager, NHS Lothian
Using human factors thinking to help with your improvement work
Tuesday 15 May 2018
Hosted by Dr Shelly Jeffcott - Principal Educator for Primary Care in NHS Education for Scotland
- New recourse of the Human Factors common terms
- The Evolution of Human Factors in Healthcare
- Human Factors and Ergonomics for Primary Care
- Usability and Technology Implementation
- Psychological Safety Grid
- AIA Networking Days
11 October 2018 - Networking Day 3
- Progress presentations
- Workflow Optimisation Change Package
- Workflow Optimisation Data Collection Template - DRAFT (tool currently being tested)
- Learning Session 2 Agenda
16 August 2018 - Networking Day 2
Networking Day 2 - view the agenda
- Progress presentations
- Scottish Health Council support for patient and public involvement in Primary Care
- LIST team details
- Driver Diagrams
- AIA Networking Day 2 - flash report
10 May 2018 - Networking Day 1
A networking session was held to allow for the participating PASC teams to network, exchange ideas and present their current projects and highlight areas for potential collaboration.
Each PASC team was invited to deliver a short presentation outlining their plans for the project:
- Argyll and Bute HSCP
- Clackmannanshire and Stirling HSCP, and Falkirk HSCP
- East Lothian HSCP
- North and South Lanarkshire HSCPs
- Learning Session 1
A national learning session took place on Monday 19 and Tuesday 20 March 2018 for participating HSCPs and those who expressed an interest in the collaborative.
Please find below the following session resources:
Monday 19 March 2018
Tuesday 20 March 2018