Educational opportunities for clusters

Take a look at some of the various ways you can learn about quality improvement (QI) methodology and leadership skills.


Take part in taught programmes

Scottish Improvement Foundation Skills (SIFS) for Primary Care care staff or First 5 GPs

Commitment: 6 x 90 minute interactive webinars

Target participants: all primary care staff working to improve their services. There is also a separate route for GPs in their first five years post-CCT.

Level: Introductory


The Scottish Quality & Safety Fellowship (SQSF)

Commitment: 4 x 3-day residential workshops over 10 months and a completed quality improvement project

Target participants: Clinical staff leading QI initiatives and supporting others to do so

Level: Advanced


The Scottish Improvement Leader programme (ScIL)

Commitment: 3 x 3-day residential workshops, workplace support to complete a quality improvement project.

Target participants: Clinical and non-clinical staff whose role has a significant focus on leading quality improvement projects and supporting others to do so.

Level: Advanced


Leadership for Integration ‘You as a Collaborative Leader’

Commitment: 2 x 3-day learning sessions over 3 months.

Target participants: Managers who are coaching and leading teams to improve services and embed improvement strategies.

Level: Advanced


Leadership for integration: ‘Collaborative Leadership in Practice (CLIP)

Commitment: 3 team coaching sessions and 3 workshops over 8 months.

Target participants: For teams working collaboratively on delivering projects to support integration. You are advised to have some experience of leadership before commencing this (such as completing ‘You as a Collaborative Leader’.

Level: Advanced


You can compare the full list of learning opportunities for GP clusters by using the GP Cluster Learning Matrix. If you've hard of a new learning opportunity or want to request one? Let us know 


Learn in your own time through bitesize learning

Quality improvement modules

The Quality Improvement Zone

Provides information and resources to support people with experience at all levels of quality improvement to develop their knowledge.  This includes information on the improvement journey, tools, e-Learning modules and guides and frameworks. and related quality improvement tools and topics.

RCGP: QI ready tools, resources and learning modules

For members of RCGP to develop their quality improvement skills.

Patient safety zone

Where you will find resources to support health care workers with experience at all levels to develop their knowledge and understanding of patient safety and quality improvement. 


Leadership modules

Leadership and management zone

Where you will find resources to help you be the best you can be, as a leader or manager in health and care.

The 6 Health and Social Care Leadership Capabilities

These 6 eLearning modules will aid your own reflections in how you practice leadership, challenge your thinking and see your context from other perspectives.


Access coaching and mentoring

People Connect

This website helps you to make connections with people, access a coach or a mentor, exchange information and share knowledge. You'll need an Athens account to log in.

Project Lift

Open to all aspiring leaders, from whatever background, at whatever grade. Once you have developed your profile and questionnaire on the online platform you will have a personal, tailored report on your strengths and weaknesses and what to do next.


Follow a guide

Quality improvement in primary care: what to do and how to do it (PDF) – 44 pages

An overview of quality improvement methods and how to apply them in primary care. This is aimed at all members of the primary care team, including GP specialty trainees.

Quality improvement for General Practice Guide (PDF) – 30 pages

This is for GPs and the whole general practice team. It includes the principles and tools of quality improvement as accessible as possible for GPs and their practices teams.

The Habits of an Improver (PDF) - 30 pages

It describes 15 habits which such individuals regularly deploy, grouped under five broad headings – learning, influencing, resilience, creativity and systems thinking.

Embedding Culture QI: Kings Fund (PDF) – 30 pages

Drawing on interviews from quality improvement leaders and a literature review. They have identified three common themes for successfully launching a quality improvement strategy: having a clear rationale; ensuring staff are ready for change; understanding the implications for the organisation’s leadership team in terms of style and role.


Apply your learning

Using quality improvement tools and resources are a great way to increase knowledge about your system, while learning about quality improvement methodology.

View tools library from NES