Applications for PASC Phase 2 are now closed.

We have received an overwhelming response to participate in PASC Phase 2 and would like to thank everyone who applied!

Applications will now be reviewed with all Health and Social Care Partnerships (HSCPs) notified of the outcome of their application during week commencing 2 September 2019.

Practice Administrative Staff Collaborative Phase 2

The aim of Practice Administrative Staff Collaborative (PASC) Phase 2 is to support practice administrative staff to develop their quality improvement (QI) skills while improving key GP practice processes to improve outcomes and care experience for people, families and staff.

What is PASC Phase 2?

The Primary Care Improvement Portfolio is recruiting Health and Social Care Partnerships (HSCPs) across Scotland to support up to 200 GP practices to adopt the learning from PASC Phase 1 in relation to workflow optimisation and care navigation through the use of QI and patient engagement tools and methods.  

What are the requirements to join PASC Phase 2?

Participating GP practices will be required to attend the learning sessions listed below, adopt and spread the learning and share their progress. GP practices who take part will receive funding to support team participation and attendance at these sessions.


Sessions Dates
Learning Session 1 November 2019
Learning Session 2 March 2020
Showcasing event May 2020


Applying and participating

Click here to download the PASC Phase 2 specification document that includes details on participation and the application form.

PASC Phase 2 Collaborative is being advertised throughout July and August 2019. Closing date for applications is noon on Friday 23 August 2019. All applications will be assessed by an expert panel comprised of improvement and subject matter experts.

Successful HSCPs and GP practices need to be able to clearly demonstrate:

  • why they wish to be involved
  • commitment and support for the project at executive level
  • significant HSCP support
  • participation of up to eight GP practice teams to be part of the collaborative and plans for involving patient representatives 
  • integration and alignment with other improvement activities within the Primary Care Improvement Portfolio

Successful applicants will be notified week commencing Monday 2 September 2019 and a Memorandum of Understanding will be agreed between Healthcare Improvement Scotland and the HSCP. A copy of the application form can be found here. 

Please note: we are also currently recruiting for the Pharmacotherapy Level 1 collaborative. GP practices should only apply to take part in one of these collaboratives. HSCPs should take a coordinated approach to the recruitment of participating GP practices.

We are also working collaboratively with our Living Well in Communities Portfolio. We will take a coordinated approach to supporting HSCPs and practices who are interested in participating in our Living and Dying Well with Frailty Collaborative.

Key dates

Collaborative activity Date
Applications open Wednesday 10 July 2019
Closing date for application Friday 23 August 2019
Successful applicants informed w/c Monday 2 September 2019
Inaugural steering group meeting September 2019

National Learning Session 1

Steering group meetings

Data collection

Ongoing testing of resources and learning

November 2019 - February 2020
National Learning Session 2 March 2020
Showcasing Event  May 2020



Any questions?

Please do not hesitate to contact us at