We work with primary care teams to improve access to safe care.


The Primary Care Access programme supports primary care teams to identify the root cause of access issues, prioritise changes and use quality improvement methodology to test and embed changes to improve access to care. 


Support for primary care teams

Participating teams receive support to understand their systems and to help improve an aspect of access over a seven week sprint. Primary care teams benefit from opportunities to:

  • explore access challenges
  • select a specific area to investigate and improve using tried and tested improvement tools
  • test changes and monitor improvement, and
  • share learning within clusters and further afield.

Visit the participating services page to learn how other services have used this opportunity and their progress. 


Joining criteria 

This programme of work consists of three separate cohorts:  

  • Cohort one: 24/10/2022 - 09/12/2022 (expressions of interest now closed) 
  • Cohort two: 09/01/2023 - 24/02/2023 (expressions of interest now closed)
  • Cohort three: 06/03/2023 - 28/04/2023 (open for expressions of interest until 12 December 2022)

Primary care teams interested in joining a cohort are asked to meet three criteria to ensure they have the conditions for change to successfully receive support to improve an aspect of access.

Criteria one: Be a: 

  • GP Cluster (if all practices can participate)
  • GP Practice team​
  • multidisciplinary team in primary care, or
  • pharmacotherapy team.

Criteria two: Ability to identify a project team. For a practice team this may be a practice manager, senior administrator and, if available, a GP to participate in the sessions and take forward the sprint within the practice.

Criteria three: Availability to participate as required during the seven week sprint. This will include two fixed date mandatory sessions and a further five flexible weekly coaching sessions. 

Visit the join the programme page for session dates and more information. Expressions of interest for cohort three will remain open until Monday 12 December 2022. 


Get in touch 

Email us at his.pcpteam@nhs.scot if you have a question about the Primary Care Access Programme.