Primary Care Access Programme Updates
Primary Care Access Programme - Moray Coast Medical Practice Brief Insights (February 2023): A visual case study demonstrating what a GP practice in NHS Grampian achieved during a 7-week sprint, including examples of changes and the impact they made. Continue reading...
Primary Care Access Programme - Perth City Medical Practice Brief Insights (February 2023): A visual case study demonstrating what a GP practice in NHS Tayside achieved during a 7 week sprint, including examples of changes and the impact they made. Continue reading...
Primary Care Access Programme - Cohort 1 Infographic – (February 2023): A visual summary of the first cohort of PCAP focusing on who we helped, what the teams worked on and examples of impact. Continue reading…
Primary Care Access Programme Cohort 2 (January 2023 – February 2023): The second cohort of PCAP where we are currently supporting 31 primary care teams to identify the root cause of access issues, prioritise changes and use quality improvement methodology to test and embed changes to improve access to care.
Primary Care Access Programme Cohort 1 (October 2022 – December 2022): The first cohort of PCAP where we supported 22 primary care teams to identify the root cause of access issues, prioritise changes and use quality improvement methodology to test and embed changes to improve access to care.
Improving Access to General Practice Test Sprint (June 2022 – October 2022): Improving Access to General Practice was a prototyping programme which supported GP practices to identify the root cause of access issues, prioritise changes and use quality improvement methodology to test and embed changes to improve access to care.
Development and spread of Acute Prescribing Tools (November 2021 - present): This toolkit is designed to help primary care multidisciplinary teams, including pharmacotherapy services, safely improve their acute prescribing processes in line with the Essentials of Safe Care. Continue reading...
Rapid testing with practice teams to develop Demand, Capacity, Availability, Queue (DCAQ) (November 2021 - June 2022): We worked with six practices to test and develop a range of analyst tools to help understand demand and activity to improve access to general practice. This lead to the development of GP Access Tools resources. Continue reading...
Rapid testing and spread of Near Me Implementation Tools (March 2022 - October 2022): When Scotland went into lockdown, Healthcare Improvement Scotland quickly reprioritised existing work so we could support health and care services with what they needed most during COVID-19. One of the most significant pieces of work undertaken was to support the roll out of NHS Near Me, a national video-conferencing platform across Primary Care, Mental Health Services, Maternity and Paediatric Care. Continue reading...
Development and spread of Serial Prescribing Tools (January 2022 - present): This resource is for practice managers, administrative staff, GPs and pharmacy teams to support the implementation of safe and effective serial prescriptions. Continue reading...
Development and spread of Workflow Optimisation Toolkit (March 2018 - present): A Workflow Optimisation Digital Toolkit and accompanying motion graphic was created to support practice teams to develop, test and implement processes to improve their correspondence management. Continue reading...
Development and spread of Care Navigation Toolkit (March 2018 - present): A Care Navigation Digital Toolkit was created which provides a step by step guide to implementing care navigation within GP practices. Continue reading...