Supporting health and social care organisations to reliably deliver high quality care

Delivery of high quality care requires organisations to have a consistent and coordinated approach to managing quality that is applied from team through to board level. This is known as a Quality Management System (QMS).

QMS supports health and social care organisations to apply a co-ordinated and consistent approach to managing the quality of health and care services, with an effective balance of focus across all of the components of Quality Management. 

This document has been developed to increase awareness and understanding of the thinking and theory behind the Healthcare Improvement Scotland QMS Framework.

Support for health and social care organisations

We work with Health and Social Care organisations and support them to:

  1. Build knowledge and understanding about what is required to embed a Quality Management approach across all health and care services
  2. Share learning and resources to enable others to learn with and from each other to speed up improved outcomes
  3. Develop sustainable quality infrastructures
  4. Develop an online learning system resource to enable others to learn with and from each other to speed up improved outcomes 

Get in touch

Email us at his.qms@nhs.scot if you have a question about Quality Management Systems or to speak to a member of the team about creating the conditions to reliably deliver high quality care.