Rights and responsibilities in providing safe care
A culture of openness is essential to ensure quality and safety in healthcare as is the need for human rights based approaches. The core values that underpin human rights are embedded in The NHS Healthcare Quality Strategy demonstrating how providing high quality care is dependent upon respect for human rights.
This session will provide delegates with an opportunity to engage with the five principles underpinning a Human Rights Based Approach – Participation, Accountability and Equality, Non-discrimination, Engagement and Legality (PANEL). Practical examples from across healthcare will be used to build an understanding of the implications of Human Rights for healthcare professionals.
Realising Human Rights, Cathy Asante
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Being Open: Communicating well with patients and families about adverse events, Jo Bennett and Edile Murdoch
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Rights and responsibilities for delivering safe care, James Crichton
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Collaborate for improvement: Using co-design approaches to improve health and care services
Co-design is an approach to quality improvement which enables staff and service users/patients to work together in partnership to improve services and/or care pathways.
In this session participants:
- Will hear about projects that use co-design methods and tools to improve care
- Explore and discuss what co-design means
- Consider how they can apply it in their own context
Collaborate for care: Using co-design approaches to improve health and care services, Diane Graham
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Hospital to Home, Dr Fiona Munro
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Whole Organisation Approach to Improvement
At its heart, health and social care integration is about ensuring those who use services get the right care and support whatever their needs, at any point in their care journey. This session will explore how quality improvement tools and resources will support organisations in the delivery of safer care across Scotland.
Whole Organisation Approach to Improvement, Angiolina Foster
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Supporting organisation-wide improvement at ELFT
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Creating the conditions: building a QI infrastructure, Lesley Anne Smith
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Measuring and monitoring safety
The framework for measuring and monitoring safety was published by The Health Foundation in 2013. Healthcare Improvement Scotland is one of three regional improvement bodies across the UK supporting the testing of the framework. Hear about the work of the test sites, their approaches to the testing and early learning.
Video - Measurement and Monitoring of Safety
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Measurement and Monitoring of Safety, Dr Jonathan Kirk et al
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Improving as a community
This interactive session will feature the Quality Improvement approach undertaken by the Acute Geriatric Medicine team in Aberdeen Royal Infirmary. Delegates will hear about the approach taken to build a community of improvers across professional boundaries to give direction and structure to improving outcomes for people in their care. The lessons learned will be applicable in any setting where people are cared for.
This session will explore how this team has
- Driven forward a co-ordinated approach to quality improvement
- Developed a multidisciplinary ethos
- Empowered all levels of staff to identify areas for improvement and test innovative approaches
- Educated team members in the use of quality improvement methods
Improving as a Community, Graham Hoyle et al
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iNZpired, Elizabeth Wilson and Laura Muir
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Setting up a QI programme despite not really knowing what you’re doing, Graeme Hoyle et al
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Evaluating and sharing learning from QI initiatives
This session will give delegates the opportunity to explore a number of different evaluation approaches and consider how evaluation methods can complement improvement methodology. Delegates will hear from a range of speakers who will share their experience in the evaluation of national and local improvement initiatives.
This session will explore:
- How to build evaluation into QI initiatives
- The learning from the evaluation of QI initiatives in Scotland
- How evaluation can support the sharing and publication of the impact of QI initiatives
Evaluating Matching Michigan: lessons from evaluating a national patient safety programme, Carolyn Tarrant
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QI Evaluation in Scotland – SPSP-Mental Health experience, David Hall
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Evaluation for Improvement, Karen Ritchie
Publication for Improvement, Karen Ritchie
Human Factors
Human Factors, often referred to as ergonomics, is an established scientific discipline used in many safety critical industries. In this session delegates will hear practical examples of human factors approaches being used to improve patient safety and quality improvement in various healthcare settings. Delegates will learn about ways to minimise and mitigate human limitations resulting in improved patient safety.
Human Factors & Ergonomics reaching out into all areas of Clinical Practice, Professor Sue Hignett
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