Structures and processes
Person centred systems and behaviours are embedded and support safety for everyone
Some ideas that your team could try:
The sections below provide more information about why these are important. You will find practical examples, evidence, tools, templates and training resources that you could use to support your improvements.
- Why structures and processes are important
Person-centred care/support planning requires an ongoing conversation between the person and those providing their care or support.
This type of planning makes sure the person’s care or support needs are recorded, and can be met in a way that takes account of their preferences, personal goals and outcomes, and what matters to them. This makes it possible for the person to be involved in both realistic and shared-decision making with those providing their care or support.
Enabling family and carer presence and involvement has been shown to have clear links to ensuring safety for people receiving care or support.
- Evidence, examples and training resources to support structures and processes
The guidance to support this rationale is based on best practice. Examples of this can be seen in:
- Care planning, involvement and person-centred care.
- Personalised care planning for adults with chronic or long‐term health conditions.
- Shared decision making in realistic medicine: what works.
- Midwife‐led continuity models versus other models of care for childbearing women.
- Compendium of guidance and information in relation to COVID-19, The Care Inspectorate. The compendium focuses on the information that is most relevant to the operation and delivery of regulated care services and is intended primarily to support Care Inspectorate staff in advising services. However, the range of information may also be directly useful to services. The compendium is regularly updated as guidance is developed and revised.
- A comprehensive systematic review of visitation models in adult critical care units within the context of patient- and family-centred care.
- Talk about outcomes – talking points outcomes frameworks evaluation.