The story of SPSP
Since the launch of SPSP in January 2008, the programme has expanded to support improvements in safety across a wide range of care settings including Acute and Primary Care, Mental Health, Maternity, Neonatal, Paediatric services and in Medicine safety. All of those are underpinned by the robust application of quality improvement methodology to bring about significant change in outcomes across Scotland.
SPSP is now embedded within Healthcare Improvement Scotland’s Improvement Hub (ihub) supporting improvements within NHSScotland boards and more recently health and social care partnerships.
Patient Safety in Scotland
Scotland has a long history of improvement and innovation projects within health care. The earliest work can be traced back five decades, which focused on audit, clinical guidelines, and evidence-based best practice.
In more recent times, learning from emergent improvement knowledge, Scotland developed a range of national programmes. These included the Scottish Primary Care Collaborative and Mental Health Improvement Programme. These introduced, for the first time, the application of improvement science including Lean and the Model for Improvement delivered through the Institute for Healthcare Improvement (IHI) Break Through Series (BTS) Collaborative method.
In 2004, Scotland participated in the UK-wide Safer Patients Initiative (SPI) launched by the Health Foundation supported by IHI. NHS Tayside, NHS Dumfries and Galloway and NHS Ayrshire and Arran participated in the preliminary work of SPI, which focused on improving the reliability of specific processes of care within four designated clinical areas.
SPSP is launched
SPSP is the first national approach to patient safety improvement in the world.
SPSP was launched at a time where global evidence suggested nearly 1 in 10 patients admitted to a hospital would be unintentionally harmed and that over 40% of the incidents could have been avoided (de Vries et al., 2008, Weingart et al 2000, Crossing the Quality Chasm, 2001).
Facing this evidence, leaders came together in Scotland to develop the national Scottish Patient Safety Programme (SPSP). The establishment of this work was a result of a combination of multiple triggers and factors:
- robust research evidence of what needs to be done to achieve safer clinical care existed and was available,
- the Safer Patients Initiative (SPI) running since 2004 across three health boards and championed by NHS Tayside was getting excellent results demonstrating safety can be improved,
- there was strong ministerial and governmental will and commitment to making healthcare better while focusing on evidence-based policy, and
- key senior leaders had an in-depth knowledge of, and passion for quality improvement. Thus far, no country had taken a national approach of quality improvement to make care safer.
Working in Partnership
In August 2007, the Institute for Healthcare Improvement (IHI) was contracted as a technical partner for SPSP bringing their knowledge of improvement science together with experience from a broad range of international improvement programmes. The planning and pre-work for a national programme started right away. IHI’s expertise was key at this stage – whilst the work came from the Scottish system, IHI was able to provide full support from developing the aims and working with local teams to establish the collaborative.
SPSP worked with NHS Education Scotland to build the infrastructure to support this emerging improvement work and build capacity and capability across Scotland to ensure that there were enough skilled people to manage the programmes locally. This included Improvement Advisors, now Scottish Improvement Leader Programme (ScIL) and the development of a clinical fellowship for quality and safety.
SPSP Breakthrough Series Collaborative
The SPSP Breakthrough Series Collaborative was initiated in March 2007.
SPSP was initially introduced in Acute Adult healthcare settings with the aim to reduce hospital mortality by 15% by December 2012 subsequently extended to a 20% reduction by December 2015. A 16.5% reduction was achieved in this time frame.
SPSP was delivered through a Breakthrough Series Collaborative approach, with regular learning sessions alternating with action periods. Each NHS board had a nominated SPSP programme manager. They played a key role as part of the leadership, coordination and delivery at board level, with responsibility for embedding continuous quality improvement as an integral part of planning and delivery of care.
In 2010, the Healthcare Quality Strategy for NHSScotland was published and launched by the Cabinet Secretary for Health and Wellbeing. This was a revolutionary moment for Scotland as it set out the ultimate aim for NHSScotland. It set out three quality ambitions – for care to be person-centred, safe, and effective. This placed improvement at the heart of national healthcare strategy and set out aims to expand the successful work of SPSP into other care areas.
Building on the learning and successes achieved within the Acute Adult Programme, opportunities for spreading the approach were identified initially within the Paediatric community. In 2013 the programme evolved to support improvements within Mental Health, Primary Care, Maternity and Children, Medicines, and Healthcare Associate Infections. More recently the Primary Care programme has expanded beyond General Practice to include Care Homes, Dentistry, Pharmacy, and Community and District Nursing.
In the constantly changing landscape that healthcare is delivered within, the range of programmes within SPSP have continually adapted to reflect their context, from the areas the programme has prioritised, to the methods and approaches in delivery. This has enabled the work of SPSP to remain current, relevant and maximise the impact across the country.
2018 marked the 10th year anniversary of the Scottish Patient Safety Programme.
Through the work of many, SPSP has supported significant reductions in harm across Scottish healthcare. Countries across the world have and continue to learning from SPSP when designing and implementing their own safety programmes.
Scotland has led the way in demonstrating the transferability and applicability of improvement methodology beyond health and into the wider public services, creating unique collaborations among very different sectors and areas of work.