As emphasised by the Christie Commission, our public services need to be “built around people and communities, their needs, aspirations, capacities and skills, and work to build up their autonomy and resilience”.
Co- production is about combining the knowledge, skills and experience of people who use services, deliver services and commission services, and working together as equals to achieve positive change and improve lives and outcomes. Co-production is about working with, rather than doing to, people and communities.
Within the context of Health and Social Care Integration, there is a legal requirement for people who use services, carers, organisations which provide services, including the third and independent sectors, and professionals to be involved in the strategic planning and commissioning process. In order to co-produce outcomes, people and communities need to have the capacity – the skills, confidence, support and experience – to be able to contribute as equal participants. Supporting organisations, particularly in the third sector, who build community capacity is essential.
This programme of work will include working with local and national partners to identify and share learning and good practice to build internal capacity within partnerships to support co-production and personal outcomes approaches.
Currently working with local and national partners to identify and share learning and good practice.
Health and Social Care Partnerships and the cross-sector workforce involved in health and social care, Scottish Government including Local Government and Communities & Health and Social Care Integration Directorates, COSLA, Evaluation Support Scotland, Scottish Community Development Centre, The Health and Social Care Alliance Scotland, Scottish Council of Voluntary Organisations, Scottish Care, Scottish Federation of Housing Associations, National third sector organisations and Third Sector Interfaces.
Benefits of programme
A critical part of capacity building for co-production is ensuring that support is available to enable people to take charge of their own journeys to wellbeing and recovery. Services can contribute to this, as do informal, community resources, family and friends. The person, those close to them and practitioners need confidence and skills to enable and support the person to take control. Brian Brown’s story illustrates that this journey is fundamental to reclaim lives that have received a serious challenge. He says “I’ve learned that what I needed was to be listened to, to be treated as a person (and not just a diagnosis)”. Co-producing Reshaping Care in North Lanarkshire illustrates how co-production approaches can be used at a Partnership level to empower people to make decisions on projects and services that help them maintain their health and wellbeing.