What is Value Management
Value Management is a multidisciplinary approach that enables clinical, care and finance teams to apply quality improvement methods with combined quality and cost data at team level to deliver improved patient outcomes, experience and value.
The Value Management Collaborative launched in November 2019 and is currently seeking to embed and spread this approach within six participating NHS Scotland boards. This national improvement collaborative is led by Healthcare Improvement Scotland's ihub, working in partnership with NHS Education for Scotland (NES) and the Institute for Healthcare Improvement (IHI).
What we do
The core method of value management consists of the following components:
- a box score which organises real time data on performance (quality), capacity and cost
- a visual management board which displays data over time, linked analyses and related improvement work, and
- weekly multidisciplinary huddles where teams meet to discuss data, share learning and plan improvement work.
Read more about our work
- Our approach
The overall approach to collaborative delivery is based on three core components:
- Creating the conditions for quality improvement through organisational culture, leadership and infrastructure interventions
- Team, ward level quality and value improvement interventions and coaching, and
- Quality improvement and coaching capacity and capability building.
The following six NHS Scotland boards are currently working to embed and spread a value management approach as part of the collaborative:
- NHS Highland (the innovator site)
- NHS Greater Glasgow and Clyde
- NHS Forth Valley
- NHS Lanarkshire
- NHS Lothian, and
- NHS Tayside.
- Capacity and capability programme
The collaborative includes a programme of capacity and capability, led by NHS Education for Scotland (NES). This programme aims to build improvement coaching capability to support and embed a sustainable model across the participating NHS Boards.
The capacity and capability programme was designed to address a range of skills related to value management and quality improvement to ensure knowledge transfer from national partners (Institute for Healthcare Improvement, Healthcare Improvement Scotland and NES) to improvement coaches and teams in NHS boards.
- How COVID-19 has impacted our work
In March 2020 a decision was made to hibernate all collaborative activity to avoid placing additional pressure on boards at a time when they were heavily involved in preparing and responding to COVID-19.
Following a period of stakeholder engagement beginning in June 2020, the collaborative was remobilised in September 2020 to focus on team level quality, value improvement and capacity and capability building.
A blended approach to the delivery of the collaborative is now being taken, to take into account that participating boards are now all at different stages in their value management implementation as a result of COVID-19 and other system pressures.
Impact and learning
You can learn more about the impact and the key findings so far in relation to value management by exploring the resources from the interim phase 1 evaluation. This includes case studies and the interim learning and impact report.
We have produced a range of resources to support teams participating in the collaborative to embed a value management approach.
You can view all of our key resources here.
All resources relating to the collaborative can also be found in the library channel within the Value Management Collaborative MS Teams group. If you are part of a participating board and not already a member of the team please request to join using the link provided and a member of the national team will review your request.
If you would like more information, please don't hesitate to contact us at firstname.lastname@example.org
You can also follow us on Twitter @ihubscot #ValueMgt