About Value Management

Value Management aims to support teams to continually improve their services, by providing coaching and using quality improvement skills and data about quality and cost. It is a method to effectively manage the quality of the care that is delivered. The method includes 3 core components:

  • a box score: an Excel spreadsheet that includes measures across quality, safety, experience, capacity and cost
  • a visual management board: a communication tool used to share the information discussed at weekly huddles
  • weekly huddles: a communication tool to help proactively manage quality and safety within a multidisciplinary team.

See our Value Management resource pack for further information and resources to help you implement the approach.


Using a Value Management approach to improve services

A Value Management approach supports teams to:

  • improve quality and deliver better value 
  • adopt a whole team approach to improvement
  • reduce variation in practice
  • reduce cost per patient, and
  • manage multiple improvement or assurance programme that teams may be involved in.


While for people receiving care, it can help to:

  • improve the delivery of evidence-based care
  • support the improvement of outcomes, and
  • increase time for care delivery, as well as the number of people seen.

Read more about the impact and learning from Value Management in NHS Scotland, including case studies.


Resources to implement Value Management 

The Value Management Resource Pack includes videos, guidance and tools to support teams to take a Value Management approach.