Our online improvement resources are created as outputs of our many programmes and projects. They are designed to help you roll out improvements in your own areas of care.

Where we have created multiple resources for one topic, we have created a toolkit for you - meaning you can find everything online in one place.
Search our vast hub of improvement resources using the filters below.

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Areas of Work


  1. Multiple case study evaluation of ‘What matters to you?’ in day-to-day practice

    In this multiple case study evaluation, the Evidence and Evaluation for Improvement Team shares what three healthcare organisations have been doing to successfully apply and sustain ‘What matters to you?’ in their day-to-day practice.

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  2. Case study about reducing delayed discharge from hospital

    The Evidence and Evaluation for Improvement Team explore how East Ayrshire Health and Social Care Partnership (HSCP) ensures that people are safely and legally discharged from hospital to home, or a homely setting, as soon as they are medically fit.

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  3. Ready to Lead

    Leading quality improvement is complex and challenging. It requires a broad range of skills and behaviours to bring about the big changes required. Sometimes we need to re-lookat something very familiar with fresh eyes. Looking outside of our normal sphere of experience and activity can give a new perspective to the task.

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  4. Reimagining Community Services

    A recent publication by the Kings Fund on reimagining community services outlines 10 principles to underpin the redesign of community services.

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  5. Perspectives on co-production in developing the Patient Safety Climate Tool

    A recent report was completed by Julie McLellan, a PhD student, who was undertaking a three-month internship at Healthcare Improvement Scotland, funded by the Scottish Graduate School of Social Science. The aim of this project was to understand the c (...)

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