Our online improvement resources are created as outputs of our many programmes and projects. They are designed to help you roll out improvements in your own areas of care.

Where we have created multiple resources for one topic, we have created a toolkit for you - meaning you can find everything online in one place.
Search our vast hub of improvement resources using the filters below.

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Areas of Work


  1. Hospital at Home

    Hospital at Home is a service that provides acute hospital level care by healthcare professionals in a home context for a condition that otherwise would require acute hospital inpatient care.

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  2. Developing your change theory

    How to develop your change theory. Part of the Child and Adolescent Mental Health Services and Psychological Therapies Quality Improvement Toolkit.

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  3. COVID-19 outpatient physical distancing change package

    Quality improvement change package for NHS boards to safely maximise the use of physical space to meet the demand of elective outpatients during the COVID-19 pandemic. This includes a driver diagram, measurement plan and change ideas.

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  4. Learning from Experience-based Co-design demonstrator sites

    This report provides insights into the learning from three service areas in Scotland that were supported to use and adapt Experience-based Co-design (EBCD) to improve the quality and experience of care in their settings.

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  5. Learning from neighbourhood care test sites in Scotland

    This report provides insights into the learning from 12 teams across Scotland that participated in a learning network focused on supporting the development of neighbourhood care models during 2018-19.

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  6. Multiple case study evaluation of ‘What matters to you?’ in day-to-day practice

    In this multiple case study evaluation, the Evidence and Evaluation for Improvement Team shares what three healthcare organisations have been doing to successfully apply and sustain ‘What matters to you?’ in their day-to-day practice.

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  7. Case study about reducing delayed discharge from hospital

    The Evidence and Evaluation for Improvement Team explore how East Ayrshire Health and Social Care Partnership (HSCP) ensures that people are safely and legally discharged from hospital to home, or a homely setting, as soon as they are medically fit.

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  8. Perspectives on co-production in developing the Patient Safety Climate Tool

    A recent report was completed by Julie McLellan, a PhD student, who was undertaking a three-month internship at Healthcare Improvement Scotland, funded by the Scottish Graduate School of Social Science. The aim of this project was to understand the c (...)

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  9. Reimagining Community Services

    A recent publication by the Kings Fund on reimagining community services outlines 10 principles to underpin the redesign of community services.

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