What makes an effective substance use recovery service? 08 Sep 23 This is the first case study in a series exploring what makes an effective substance use recovery service for people in Scotland. We aim to improve understanding of how substance use recovery services in Scotland deliver better outcomes for people on a national level, and support future commissioning of these services.
Medication Assisted Treatment (MAT) Standards Webinar 4 - Collaboration: A Whole System Approach 01 Sep 23 This session focused on collaboration including working across multiple partners and overcoming issues of data sharing and during it we heard from: • Stephanie Stewart, Senior Improvement Advisor, Transformation and Improvement in Drugs, Alcohol and Housing (TIDAH), Healthcare Improvement Scotland with a program update on the HIS MAT Standards work so far and a note on the incorporation of collaborative working. • John Thayers, Research and Quality Improvement Officer, Midlothian & East Lothian Drugs And Alcohol Partnership (MELDAP); Bob McConnell, Assistant Manager, Laura Fearn, Business Support Manager, Mid and East Lothian Drugs (MELD) discussing the Telephone Contact Service and Single Point of Entry. • Elyse Mackinnon, Winter Project Manager, Glasgow City Mission on the running of the Overnight Welcome Centre and Information Sharing with Multiple Partners.
Design Community of Practice August 2023 30 Aug 23 The Design Community of Practice events connect and support people involved in design work, in a way that enables the development and integration of design practices within health and social care systems.
Progress of Hospital at Home across Scotland 18 Aug 23 Hospital at Home provides short-term hospital level care in a person's own home while reducing pressure on hospitals. We have been working with Health and Social Care Partnerships (HSCPs) and NHS boards to expand Hospital at Home across Scotland. Nearly 3,500 people accessed the service between April and June 2023 helping them to avoid time in hospital. Read more to learn about the progress of Hospital at Home across Scotland.
Equalities Considerations for Housing, Homelessness, Health and Care 01 Aug 23 A report and visual summary on understanding how housing instability and homelessness affect protected groups.
Medication Assisted Treatment (MAT) Standards Webinar 3 - Involvement for Improvement 21 Jul 23 This webinar focused on the themes of lived/living experience involvement and experiential data collection and during it we heard from: • Suzanne Gallagher, SFAD, on the importance of involvement and family inclusive practice • Tracey Clusker, MIST/PHS, discussing experiential data collection A breakout session was also held with attendees to discuss both the challenges and solutions of experiential data collection.
Rethinking Unscheduled Care: Strategic Planning Considerations 21 Jul 23 Sustainability in unscheduled care requires us to address upstream drivers of demand as well as making changes within unscheduled care. Our latest strategic planning resource provides insights into why people access unscheduled care and offers a renewed opportunity to address demand failure.
Rethinking Unscheduled Care (1) 11 Jul 23 The complexity of the unscheduled care system and its multiple access points results in people being uncertain about how and where to seek help. In many cases people default to the emergency department or emergency services, leading to delays for service users and unsustainable challenges to service providers. Much of the work to date on improving the unscheduled care system has been described through the lens of the system and focused on existing services, rather than through the perspective of the person needing unscheduled or unexpected care – i.e. what they need as an individual in the moment when they experience a care or support need they had not planned for. In our publication, Rethinking unscheduled care: A design investigation into people's experiences and journey through unscheduled care, Healthcare Improvement Scotland’s Evidence and Evaluation for Improvement Team worked alongside partners in Healthcare Improvement Scotland, Scottish Government, NHS24, Scottish Ambulance Service and Police Scotland to explore insights directly from people who need (regardless of whether they get access to) unscheduled or urgent care services.
Hospital at Home Knowledge and Skills Framework 05 Jul 23 We are delighted to share the new Hospital at Home Knowledge, Skills and Development Framework for Healthcare Support Workers, Nurses and Allied Health Professionals. The framework has been co-produced by NHS Education for Scotland (NES) in collaboration with Healthcare Improvement Scotland (HIS) and national Hospital at Home stakeholders.
HIS presents frailty work at NHS Scotland Event 15 Jun 23 ihub Frailty Team in partnership with Midlothian HSCP are delighted to present our focused frailty session “Improving Identification and Management of Frailty in the Digital Age: A Person-Centred Approach at the NHS Scotland Event 2023.” View information on our session
Medication Assisted Treatment (MAT) Standards Webinar 2 - Access, Choice & Support 09 Jun 23 In this webinar we heard from: • Jacqui McGinley, Integrated Operational Manager, West Dunbartonshire HSCP Addiction Service on the work being done in the area to provide same day access to treatment. • Mark Blount, Specialist Pharmacist in Substance Misuse, NHS Dumfries & Galloway on the pilot programme for Long Acting Injectable Buprenorphine (LAIB). • Lindsay Wallace, Senior Improvement Advisor, Healthcare Improvement Scotland with a note on Quality Improvement (QI) and a toolbox for spread. • Dr Zoe Stanley, Head of Substance Misuse Psychology, NHS Forth Valley and Scott Ferguson, Recovery Development Worker, Recovery Scotland on the partnership work being done incorporating psychological therapies and recovery development workers.
Design Community of Practice May 2023 31 May 23 The Design Community of Practice events connect and support people involved in design work, in a way that enables the development and integration of design practices within health and social care systems.
Growth of Hospital at Home across Scotland 19 May 23 Hospital at Home provides short-term hospital level care in a person's own home while reducing pressure on hospitals. We have been working with Health and Social Care Partnerships (HSCPs) and NHS boards to expand Hospital at Home across Scotland. Over 11,686 people accessed the service in 2022/23 helping people to avoid time in hospital. Read more to learn about the growth of Hospital at home across Scotland.
Unpaid Carers Programme Impact Stories: Self-Directed Support Enablers, Moray HSCP 12 May 23 The Unpaid Carers Improvement Programme is producing a series of impact stories to highlight different local approaches to the provision of short breaks and demonstrate the value of identifying, involving and supporting unpaid carers across a wide range of health services.
Service Design freelance posts 10 May 23 We are seeking 2 freelance service designers for a 6 month piece of work, working on the Mental Health Substance Use Programme. Applications close at COB on Mon 22 May.
