Managing outpatient demand while physical distancing

The ihub Access QI team has gathered the learning from elective care services across Scotland and beyond to develop the outpatient physical distancing change package.

It can help you use quality improvement methods to adapt your service to deliver care safely while operating in the midst of the COVID-19 pandemic.

This change package is based on the improvement journey:

Open the COVID-19 outpatient physical distancing change package

If you have developed local innovations that we could add to the change package to share with others, then please get in touch with the ihub Access QI team at