The Access QI collaborative began with a virtual Launch Event in August 2022. Delegates from each service spent the afternoon learning the aims of the collaborative, the roles they would play within their teams, and how to work together effectively.

The event began with a discussion of the delegates’ hopes and fears as they embark on their improvement journeys. The teams were excited about gaining new QI skills, working collaboratively across health boards, and sharing their learning with colleagues.

Then, using the Kahler’s Drivers tool as a guide, the teams had constructive conversations about how to work together successfully. To learn more, read our case study about how a team from NHS Forth Valley used Kahler’s Drivers to explore different working styles and better understand each other. Next, they also learned how to use tools like the Big Room model and the 7 step meeting process to ensure productive team meetings.

John Harden, National Clinical Director for the Scottish Government, closed out the event with some words of encouragement.

“You’re really going to lift the lid on your system and figure out what is actually causing the problems. And you’re going to be amazed and blown away that you can actually remedy them with relatively simple processes and changes to your system.” - John Harden, National Clinical Director, Scottish Government

Visit the Access QI: Improving planned care pathways toolkit for more tools and resources to help you form a productive team and plan your improvement project. The Access QI collaborative teams will attend their first Learning Session in September 2022, where they will learn to use QI tools and methods to understand what is happening in their systems.