We also share the tools we have used in the initial learning sessions:

• An introduction to the Scottish Approach to Service Design
• The ISM behavioural model, an evidence-based tool to understand behaviour in context
• The Johari Window, a tool used for team building and self-awareness
• The Ladder of Co-production, a framework to think through stakeholder engagement
• A red rules vs blue rules framework, a solution-oriented way to conceptualise rules and policy

Download the flash report.

To find out more about our work please visit the Collaborative page.