Using data to prioritise remobilisation: identifying your ‘missed’ referrals and health ‘debt’

After the initial surge of COVID-19 in 2020, NHS Grampian set out to identify which elective care services could be remobilised while keeping clinical risk to a minimum. Services were asked to consider 11 key principles of remobilisation and conduct a thorough risk assessment in order to determine their readiness to remobilise. Then, data dashboards were used to assess the size of outpatient and inpatient waiting lists, length of wait times relative to their ‘treatment time guarantees’ (TTG) targets, and number of outpatient appointments attended. These steps enabled NHS Grampian to plan their capacity and ensure they could deliver the most urgent treatment as quickly as possible. Read more about their experience in this case study.