Being prepared

GP practices have varied experience of care navigation. However, whatever previous experience a GP practice has, there are a number of steps to consider before embarking on this work.

  • Step 1: Find out if your GP practice is ready for care navigation
  • Step 2: Talk to your team about the work
  • Step 3: Understand your current GP practice
  • Step 4: Measure what is currently happening
  • Step 5: Identify your resources and what you need
  • Step 6: Identify and provide staff education
  • Step 7: Involve patients and carers to ensure effective communication
  • Step 8: Check you are ready