Running your service
Technology
Technological advances have made the Hospital at Home service possible, but what do you need in your service? This section has advice on the technology needed to start a service, presentations from remote and rural boards, as well as guidance on point of care testing.
Resources:
- Technology learning session recording
- Technology learning session flash report
- Technology - examples from Scotland
- Equipment to consider when starting a service
- NHS Lanarkshire and Current Health video
Governance
Hospital at Home is unique in delivering an acute service in the community. It is vital that governance processes are in place including reporting and accountability structures, and that there are SOPs, guidelines and algorithms in place to support staff to deliver consistent, safe care.
Resources:
- Governance learning session recording part 1
- Governance learning session recording part 2
- Governance learning session flash report
- Governance - examples from Scotland
- 'Learning from other areas' resources (link to page)
Working with other services
A successful Hospital at Home service needs to engage and work effectively with a wide range of services, including primary care, community services and social care.
Resources:
- Working with other services learning session recording
- Working with other services learning session flash report
- Working with other service - examples from Scotland
- SBAR communication tool template
- Hospital at Home MS Teams Community (link to community)
Decision making and care planning
Developing effective communication systems within your team, including clear procedures for clinical decision making and escalation will help to improve your service.
Resources:
- Decision making and care planning learning session recording
- Decision making and care planning learning session flash report
- Decision making and care planning - examples from across Scotland
- 'Learning from other areas' resources (link to page)
For further information please contact the Living Well in Communities Team on his.communitycare@nhs.scot.