Leadership walk-rounds and safety conversations

These are improvement tools that connect senior staff with their frontline staff via a structured conversation which can help build a culture of safety within an organisation. They can also help identify the barriers to caring for patients as safely as possible. The conversations should focus on:

  • key patient safety concerns
  • what we can do together to improve
  • teamwork and how do your local teams operate
  • communication, and
  • how leadership can help.

The conversations allow NHS boards to identify and act on areas requiring improvement. They can also be used to educate staff about patient safety concepts and improvements as well as incident reporting systems.