Engaging senior sponsors and partners
Support from senior sponsors and decision-makers will enable you the time and resources to work differently. Early and regular communication to develop these relationships is important.
Consider your approach to partnerships and collaboration from the beginning. The Technology Enabled Care Transforming Local Systems pathfinders found that developing effective and equal partnerships between the Health and Social Care Partnerships and community services from the beginning made important contributions to delivering better outcomes.
At this stage you should carry out stakeholder mapping and begin to develop your communications plan. You should continue to refine them throughout the project as your understanding of the challenge and users develops.
Resources to support stakeholder mapping, engagement and communications planning
| Resource | Source | What is it and why is it for? |
|---|---|---|
| Stakeholder mapping tool | Service Design Tools | Tool for stakeholder analysis and mapping, including reflection on motivations of stakeholders. |
| System mapping tools | This is Service Design Doing | This tool supports you to map stakeholders within a wider view of the system in which they operate. |
| Stakeholder analysis tool | Quality Improvement Zone, NHS Education for Scotland | Requires TURAS Login: This simple stakeholder analysis tool can be used to inform project and communications planning. |
| Communication and engagement plan | Quality Improvement Zone, NHS Education for Scotland | Requires TURAS Login: This communication and engagement planning framework can be used with the Stakeholder Analysis Tool. |
| Networks for Learning Systems | Healthcare Improvement Scotland | This resource on networks and collaboration can support you to develop the relationships that will be important for delivering your project. |